Poor customer service is often one of the reasons why first-time and even loyal customers turn to your competitors. Regardless of whether it’s before, during, or after sales, exceptional customer service is a key ingredient in customer retention and loyalty. Regular training of your customer service team is therefore important for business. Jigsaw’s online training […]

In today’s business landscape, changes occur at a faster pace. With innovations being introduced to various industries more frequently, shifts in trends, practices, and buying behaviors occur more frequently as well. Keeping up with these changes sometimes require training sessions to equip entire teams with a new set of skills. Jigsaw’s online corporate training solutions […]