The Jigsaw Interactive Blog

Measuring ROI in Corporate Training

The world’s top performing business leaders understand the importance of properly evaluating the Return On Investment of corporate training programs. To thrive in business today, training must be done effectively and efficiently.

Understanding the return on investment for employee training can aid in making better business decisions and can quickly strengthen a team and employee engagement. 

While it may be appealing to have a simple formula to measure training analytics quickly to make clear cut decisions, the process is more complicated.

Despite this, measuring ROI for L&D is critical.

How to Measure ROI in Corporate Training

The first step in measuring the benefits of corporate training is to ask questions long before you launch your training program.

In an ideal world, an executive from your HR team will help create your corporate content. However, more is needed for maximum results.

The individuals you’re educating should also be involved in guiding the content. Research consistently reveals that adult learners can only absorb information if they have a compelling reason to do so.

Start by taking a survey to figure out what is on the hearts and minds of your learners. Then incorporate those preferences into your learning sessions.

The next step is to measure their engagement in your training sessions.

Utilize immersive learning tools and various assessments to see how your learners are engaging during training. This gives you real-time access to their experience with your program.

Finally, ask the right questions during training. It may be tempting to ask standard follow up questions, but it is far more effective to use deep learning questions to get to the heart of their experience.

Create scenarios and ask your learners what the next best step would be, then have your learners rank one another on their response. This encourages them to put their responses into real-world situations.

Stay innovative in measuring ROI for your training programs and don’t hesitate to adjust your strategy for better results.

The Role of Big Data

Of course, without big data, it is difficult to measure just about anything these days. Setting aside a significant budget for Measurement, Evaluation, Metrics, and Analytics (MEMA) will aid in exploring just how valuable your learning and development programs are.

Evaluation is everyone’s responsibility and tracking how your team members are functioning within their roles benefits every level of your company.

Big data capture is complex, and large data sets reveal patterns that affect your decision-making. It also measures the effectiveness of your current training program and can also suggest changes to improve it. It can even decipher the relationship between training and employee retention.

To put it simply, your big data budget could very well hold you back from long-term benefits waiting to reveal themselves.

What’s the Benefit of Measuring ROI?

Corporate management often sees training programs as cost centers, but if training outcomes are married to business outcomes a positive impact on performance and productivity are worth the investment.

An understanding of the ROI of learning and development can help HR departments invest intelligently, predict the evolution of employees, and increase productivity more effectively.

Additionally, looks like the biggest blind spots can actually be covering hidden problems associated with coaching, mentoring, and employee morale.

In the end, you don’t know what you don’t know, and measuring the ROI on your corporate training strategies can help your organization create a streamlined training approach that works.

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