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The Importance of Measuring the Impact of Training on Employee Performance and Productivity

The quality workforce is the backbone of a successful corporation.

One of the best ways to build a strong workforce is through training. Engaging employees in relevant and consistent training helps improve individual and company performance, increasing results in the market.

Many companies measure the impact of their training programs to determine whether they lead to desired outcomes.

The usual steps in this process involve:

  • Gathering feedback and evaluation from the users of the training program 
  • Measuring learning outcomes by administering pre- and post-training tests 
  • Measuring employee behavior using observation, questionnaires, feedback sessions, etc.
  • Measuring concrete results[i]

How Training Impacts Employee Performance and Productivity?

To develop the needed knowledge, skills, and competencies, employees need to learn continuously. Effective training programs for human resources also increase workers’ motivation, commitment, and job satisfaction. 

In the global competitive market, the strong workforce proved to be a significant source of advantage and success. 

The success or debacle of an organization depends on its staff performance and productivity. In other words, an improvement in employee knowledge, skills, and competence typically leads to an improvement in the organization’s performance. 

Most successful companies understood this importance of training and its direct impact on employee performance and productivity, organizing training for their employees and measuring its effects on individual and organizational performance. [ii]

Ongoing training is essential for employees to grow their knowledge, improve communication skills, and advance their job skills, increasing productivity in the workplace. Studies show that employee training has the following individual and organizational benefits:

  • It Increases Productivity and Performance

The most crucial benefit of employee training in companies is that it improves their performance, motivation, and productivity. 

Studies on the impact of employee training on productivity and performance show that training is an excellent strategy to boost the workforce. Namely, training improves knowledge and expertise, positively affecting employees’ job performance and efficiency.[iii]

  • Training Improves Knowledge and Skills

Employee training programs help workers stay in the loop with various changes in the industry by improving their knowledge and skills. These improvements benefit the productivity in the workforce, increasing the achievement and efficiency of their company. 

  • Training Improves Communication and Encourages Teamwork

Employee training in communication, human relations, and conflict resolution enhances teamwork and positive relationships. Teamwork is the pillar of successful companies as it promotes an atmosphere of productivity, loyalty, and support. 

While productivity and profit are central organization goals, developing positive relationships among team members is an essential social-emotional goal. Training can help teams reach both goals, which improves productivity and performance. 

  • Employee Training Boosts Confidence

When a company implements training programs to invest in its employees, it sends a message that they are valuable members of the organization. Also, by learning new skills and competencies, employees will become better workers. This improves an employee’s confidence and morale, positively affecting their work attitude. [iv]

  • It Promotes Positive Work Attitude and Job Satisfaction

The demands in the corporate sector constantly change. An employee who cannot answer the ever-changing demands will lose their morale and job satisfaction, negatively affecting their performance and productivity. 

Employee training improves skills and expertise, improving workers’ morale, commitment, and job satisfaction. 

Summary

Human resource is the most valuable asset of every corporation as the significant part of the responsibility lies with them, affecting its reputation and profitability. 

Proper training is a necessity in the workplace. It provides employees with new skills, important information, and an understanding of individual responsibilities and duties while providing professional development and personal growth opportunities. 

Resources


[i] https://www.quickstart.com/blog/how-to-measure-the-impact-of-training-and-development-in-the-workplace/

[ii] https://core.ac.uk/download/pdf/38098025.pdf

[iii] https://www.researchgate.net/publication/262843202_Impact_of_Training_on_Employee_Performance_A_Study_of_Retail_Banking_Sector_in_India

[iv] https://www.eajournals.org/wp-content/uploads/Effects-of-Training-on-Employee-Performance-A-Survey-of-Health-Workers-in-Siaya1.pdf

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