Thought Leadership

How 5 Top Companies Keep Employees Happy

Part III – Investing in Employees – We’ve previously discussed how belonging and recognition are important ways that Cisco, Hilton, Wegman’s, Salesforce, and NVIDIA strive to cultivate high levels of employee satisfaction. In this article we’ll discuss another important predictor of employee happiness – investing in employees. Here, we are

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Teenage Pregnancy – Part I

The Impact of Childhood Pregnancy on Education-Middle School Students In June 2022, the Supreme Court of the United States officially overturned Roe v. Wade, eliminating the constitutional right to an abortion. States will now have the option to decide whether to restrict or criminalize abortion. While this has a far-reaching

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Customer Service Mediocrity – Part II – Who’s Getting It Right

Customer service might look different between industries depending on the nature of goods and services they offer.  Some customer service values are universal.  We’ll look at this by comparing and contrasting three highly-rated customer service  US companies with three who have received among the poorest ratings. Highly-Rated The following companies

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The Decline of Customer Service

As a consumer, when was the last time you walked out of (or disconnected from) a business transaction with a smile on your face because your experience was entirely pleasant and exceeded your expectations? If you had to stop and think hard to answer that question, or if you can’t

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The Communication Gap

Pursuing a career in the field of education means spending an incredible amount of time working with other people’s kids. Whether you’re a teacher, administrator, or staff member, your job is literally to care for kids as if they’re your own, but they’re not. So, when you’re able to build

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The Challenges Teachers Face

If you think teaching is easy, you clearly haven’t spent the day in a K-12 classroom in a very long time. When many of us were young enough to be students ourselves, the classroom environment was very different than it is today. Teachers feel the weight of these changes every

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The Costs and Challenges of Leadership Training

In this article, we’ll take a closer look at the costs associated with putting together and implementing a robust leadership training program.   We’ll look at the challenges organizations face as they work to develop a pipeline of future leaders who will ensure the company’s success and longevity. Costs According to

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The Challenges Teachers Face – Part II

Just like with any profession, teaching comes with its own set of challenges that you can’t understand unless you experience them yourself. While many people think they know what it’s like to be a teacher, because we went to school, a day in the life of a teacher is more

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The Future of Education is Here!

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