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Regarding the recent Zoom Video security issue.

Jigsaw is committed to ensuring the highest level of security, privacy and confidentiality for all our customers and prospective users.  Early last week, Jonathan Leitschuh, a software engineer and security researcher, released a security report detailing security vulnerabilities in Zoom’s video conferencing platform along with the company’s significant delayed response to the issue.  Zoom management also asserted that other software vendors leave their users exposed to the same vulnerability.

This is totally and unequivocally untrue for Jigsaw Interactive.  Jigsaw interactive DOES NOT have this security design flaw.  Jigsaw does not currently, nor has it ever, exposed its users to this security issue.  Whether you use our original Jigsaw platform or our recently launched Jigsaw 5 solution which is built completely on HTML5 and WebRTC technologies, we adhere to the standard established security protocols.  We understand the importance of an easy user experience and we also understand the need to ensure all the right security policies, standards and protocols that our customers have and need are strictly adhered to.  Privacy is also critical to our internal and external customers and prospects.  We DO NOT automatically enable or activate web cameras when someone comes into a Jigsaw session.

Maintaining the trust that our customers place in us is very important.  Our ICARE values (Integrity, Customer Service, Accountability, Results, Excellence) drive everything we do for our users.  Everyone in our organization follows these values in every connection and communication with our, partners, customers and prospects.

You can be certain that Jigsaw will always be prompt and honest in our communication to you and while using a Jigsaw Interactive solution, you can rest assured that your learning, training, and collaborative sessions are held in the most secure and private environment possible.

If you need to learn more about this information please reach out to your Account Manager and we can coordinate a conversation with one of our security experts.

Personalizing Learning to Increase Training Effectiveness

Personalized learning strategies are no longer an option, they have become a necessity. Corporate leaders recognize the influence technology has on their employees. What tools were used to train before now bore employees because they expect and need more.

Research backs this up. Humans reportedly now have an attention span of just eight seconds, causing training effectiveness to be an elusive goal.

To navigate these challenges, aware HR teams are turning their energy towards personalized learning strategies. Leveraging this strategy can save your company time and money while providing tremendous benefit to your team.

Why Personalized Learning Works

Personalized learning offers a variety of benefits including targeted learning, customized methods, and increased engagement.

Personalized strategies deliver targeted knowledge based on the individual’s abilities. By taking a pre-test, for example, you can see where your employees stand and what they require to absorb the information you need them to.

Customized strategies help you address learning styles. Undoubtedly, your company will have some individuals who are kinesthetic learners and others who prefer visual or auditory learning. Personalized training offers different ways to take in that training in a way that works for them. This is a simple, yet effective way to create a personalized learning experience for your employees.

Increased engagement is another benefit of using personalized learning. Personalization increases engagement by tracking what works best for your employees. Understanding what they want and need improves their engagement levels.

How to Make Personalized Learning Work for Your Employees

Now that you know the why behind personalized learning, the next question is how to maximize its effectiveness. There are multiple ways to provide training using this method and different areas you can use it for, especially within corporate learning.

On-demand content is one area that is particularly useful. Nowadays, learners expect to learn at their own pace. Personalized training works because it offers options like on-demand learning. Instead of demanding your employees to follow a set schedule, on-demand training options provide flexibility.

Personalized training also provides managers with critical learner data that identifies skill gaps and aids in the preparation of customized training programs.

Additionally, personalized training can also contribute to socialization within your organization. Collaborative learning promotes communication and engagement between employees, giving you stronger teams in the process.

Ideally virtual instructor lead training (VILT) blended with some on demand content review provides companies and employees a solid approach to the many training needs of their teams.

Training Should Grow with Employees

Another key to personalized training is growth.

As your employees stay with your organization, their skills and requirements will change, and so should your training information.

Choosing training modules that allow for flexibility and functionality for your employees produces higher quality results.

Make your training match your employee’s evolution for increased training effectiveness.

Personalized Learning Strategies = Increased Effectiveness

Forcing your employees to complete irrelevant training will guarantee low completion rates and engagement. And one-size-fits-all learning overlooks the role the learner plays in the process.

The good news is, personalized learning does not have to be overwhelming. Time and again, customized learning strategies have proven to increase training effectiveness and employee engagement.

With the right tools and approach, your organization can thrive with properly educated employees.