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Why Quality Customer Relationships Matter – Part III – What’s the ROI?

It goes without saying that you can’t have a business without customers. From there, it follows that if you treat your customers right and invest in building quality relationships with them, it will pay dividends in repeat business. But what are the actual numbers associated with delivering the kind of service that leads to happy customers? In this article, we’ll look at how much it costs to build good customer relations and what a business stands to lose if it doesn’t. Invest early and often in your staff Because “good

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Top Story in Education

Getting Ready for Summer – Part III

In this article, we’ll focus on the learning loss that takes place for high school-aged students. We’ll look at how teachers and parents can work together to prepare these students for the next school year and graduation. Learning loss studies typically focus on elementary and middle school and not quite as much on high school.   Teachers can attest that learning loss continues to take place for high school students. From reading comprehension to math equations to historical dates to scientific concepts, high school students experience academic losses during the summer.

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Educational Models – Part III

Many argue that the educational model in the United States no longer works for the majority of students.  Experts in the educational field often refer to it as a factory-like model, claiming that it’s designed to churn out students who

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Successful Microlearning – Part III

In the last article, we discussed a few reasons why microlearning has become a popular way to train employees and keep them engaged in workplace learning. Microlearning certainly seems to have more pros than cons, if it is implemented and

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Educational Models – Part II

The educational model of the U.S. hasn’t changed much since state-sponsored public education became more prevalent in the 19th century. The origins of the Department of Education date back to 1867, but the official U.S. Department of Education as it

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Educational Models – Part I

Educational models are the foundation from which all learning takes place. While educational models vary from country to country, there’s one thing they all have in common. The commonality is they dictate how teachers teach and students learn. An educational

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Microlearning – Part I – What is it?

Have you ever looked up a quick YouTube video to learn some little tidbit from history? Maybe you have taken small, consistent lessons from a language-learning app. Or perhaps you subscribe to an email newsletter that teaches you something every

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