“The customer is always right.” For a long time, this slogan was the shorthand for good customer relations. And many businesses put it at the center of their strategy for growing a loyal base of happy, repeat customers. But is … Read More
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Best Hiring Practices – Part III – The Skills Gap
With labor force participation at its lowest point in over 40 years, employers no longer have the option of holding out for the cream of the crop in job candidates. In many cases, organizations have to be flexible about job … Read More
Best Hiring Practices – Part II – Employee Turnover
For over a decade, since the Great Recession in 2008, employers have had something of an upper hand when it comes to hiring. The employee pool was large and highly competitive, with young workers eager to get their foot in … Read More
Best Hiring Practices – Part I – Finding & Retaining Talent
There’s no doubt that the world of employment is undergoing massive change. In the last few years, there have been sudden and significant shifts that are redefining everything about work. Remote work, the rise of online collaboration tools, and, of … Read More
Getting Ready for Summer – Part III
In this article, we’ll focus on the learning loss that takes place for high school-aged students. We’ll look at how teachers and parents can work together to prepare these students for the next school year and graduation. Learning loss studies … Read More
Communication Barriers in Business – Part III -Overcoming Them
86% of employees and leaders say that the lack of communication is a leading cause of workplace failures. In 2022, we have the added challenge of incorporating technology into our day-to-day lives. Over the past decade, one of the biggest … Read More
Getting Ready for Summer – Part II
In this article, we’ll explore the ways that teachers and parents can prepare middle school-aged children for continued learning over the summer as they get ready to move to middle school. Similar to elementary school students, a lot of time … Read More
Communication Barriers in Business – Part II – The Impact
Miscommunication can be something as simple as missing an email to more complex issues where team members are physically or emotionally unable to communicate appropriately. What happens when a team isn’t communicating well? Why do businesses place so much value … Read More
Getting Ready for Summer – Part I
School is winding down for the year. The one thing that many educators and administrators are thinking is how do we prepare kids for continued learning over the summer. Losing valuable learning during summer months is real so the more … Read More
Communication Barriers in Business – Part I – Understanding Them
‘Communication is key.’ That’s not just a slogan for a happy relationship; it’s extremely critical in business. Communication is one of the top skills required in business. Communication barriers have been around for decades. But, add in today’s technology-driven, post-pandemic … Read More
